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ITIL Training
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As the business sector becomes increasingly reliant on IT services in order to meet the demands of clients and business partners, companies require more dependable and efficient IT Service Management providers. Throughout the world, the Information Technology Infrastructure Library (ITIL®) is the most widely accepted approach to IT Service Management. Its support system is composed of a comprehensive qualifications scheme, accredited training organizations, and dedicated implementation and assessment tools.

 

New Horizons Singapore offers the latest edition in the ITIL® Foundation Certification program, which is the ITIL® Foundation v3.0 syllabus and exam. The aim of this course is to provide the student with the fundamental knowledge of the ITIL® terminology, structure and basic concepts. Furthermore, the syllabus provides a comprehensive discussion of the core principles of ITIL® practices for the practical execution of IT Service Management.

 
     
 
 
 
CERTIFICATION NAME No. of Days / Exams Details

ITIL v3 Foundation in IT Service Management

3 days + 1 exam

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Operational Support & Analysis (OSA)

5 days + 1 exam

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Release, Control & Validation (RCV)

5 days + 1 exam

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Planning, Protection & Optimization (PPO)

5 days + 1 exam

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Service Offerings & Agreements (SOA)

5 days + 1 exam

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Service Strategy (SS)

4 days + 1 exam

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Service Design (SD)

4 days + 1 exam

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Service Transition (ST)

4 days + 1 exam

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Service Operation (SO)

4 days + 1 exam

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Continual Service Improvement (CSI)

4 days + 1 exam

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Managing Across the Lifecycle (MALC) 5 days + 1 exam

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For other ITIL Certifications, please contact us directly at info@newhorizons.com.sg.    
 

 
 
 
NEW PACKAGES AVAILABLE

No. of Days

Details
 

ITIL Intermediate Combo Package
     Operational Support & Analysis (OSA)
     Release, Control & Validation (RCV)

     Service Strategy (SS)

     Service Design (SD)

     Continual Service Improvement (CSI)

22 days only
(Exams not included)
SG$9,500
 

ITIL Intermediate Capability Package
     Operational Support & Analysis (OSA)
     Release, Control & Validation (RCV)

     Planning, Protection & Optimization (PPO)

     Service Offerings & Agreements (SOA)

20 days only
(Exams not included)
SG$8,900
 

ITIL Intermediate Lifecycle Package

     Service Strategy (SS)

     Service Design (SD)

     Service Transition (ST)

     Service Operation (SO)

     Continual Service Improvement (CSI)

20 days only
(Exams not included)
SG$9,200

 

 


To register for any of the above packages, e-mail us the code #ITILPackage at info@newhorizons.com.sg with the package of interest & your contact details
 
 
 
 
 

The ITIL Credit Profile System


The ITIL V3 Qualification Scheme introduces a modular credit system for each of the V3 certifications. All modules are given a credit value, and candidates meeting the requisite entry criteria and accumulating the required number of credits (22) can apply for ITIL Expert level certification.

 

The purpose of the ITIL Credit Profiler is to advise ITIL candidates of the total credit value they have attained within the scheme and to provide general guidance on potential routes for further study based on candidate educational or certification objectives.

 

Click on the Chart Below to Calculate your Credits

 

 
   
 
 
 
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