ITIL v3 TRAINING & CERTIFICATIONS
As the business sector becomes increasingly reliant on IT services in order to meet the demands of clients and business partners, companies require more dependable and efficient IT Service Management providers. Throughout the world, the Information Technology Infrastructure Library (ITIL®) is the most widely accepted approach to IT Service Management. Its support system is composed of a comprehensive qualifications scheme, accredited training organizations, and dedicated implementation and assessment tools.
New Horizons Singapore offers the latest edition in the ITIL® Foundation Certification program, which is the ITIL® Foundation v3.0 syllabus and exam. The aim of this course is to provide the student with the fundamental knowledge of the ITIL® terminology, structure and basic concepts. Furthermore, the syllabus provides a comprehensive discussion of the core principles of ITIL® practices for the practical execution of IT Service Management.
ITIL v3 Intermediate Level
Lifecycle Modules
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Operational Support & Analysis (OSA)
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Planning, Protection & Optimization (PPO)
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Release, Control & Validation (RCV)
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Service Offerings & Agreements (SOA)
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ITIL v3 Intermediate Level
Capability Modules
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Service Strategy (SS)
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Service Design (SD)
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Service Transition (ST)
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Service Operation (SO)
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Continual Service Improvement (CSI)
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ITIL Expert Certification
Managing Across the Lifecycle
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The ITIL Credit Profile System
The ITIL V3 Qualification Scheme introduces a modular credit system for each of the V3 certifications. All modules are given a credit value, and candidates meeting the requisite entry criteria and accumulating the required number of credits (22) can apply for ITIL Expert level certification.
The purpose of the ITIL Credit Profiler is to advise ITIL candidates of the total credit value they have attained within the scheme and to provide general guidance on potential routes for further study based on candidate educational or certification objectives.
[Click on the Chart Below to Calculate your Credits]

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